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Can I special
order items? Yes, Contact us
Is your web
site secure? Yes, Ordering is Secure.
How do I get
to the store? Directions
Can I try a
saddle before I purchase it? Yes, Please review our trial
policy.
What payment
forms are accepted? Visa, Master Card, Discover, American
Express, Checks drawn on US banks. Sorry, no COD's.
What shipping
company(s) are used? UPS, unless otherwise specified.
Please No PO Boxes!
What are the
Shipping costs?
Total
Order
|
Cost |
| Under
$25.00 |
$6.99 |
| $25.01
to $50.00 |
$8.99 |
| $50.01
to $100.00 |
$10.99 |
| $100.01
to $200.00 |
$14.99 |
| $200.01
to $300.00 |
$19.99 |
| Over
$300.00 |
$22.99 |
| Saddles |
$37.99
Insurance Included |
| Alaska,
Hawaii, Outside USA & Bottled goods totaling over
10 lbs. |
Actual
freight charge, call 800-336-3882 in USA or 610-431-3272
outside USA for more information. |
Sorry
NO COD's
Checks will be held for two weeks prior to shipment
of order.
Pa residents, 6% sales tax applies to merchandise
and shipping charges.
Please allow 15 days for delivery
We cannot ship to P.O. Boxes. |
We cannot ship
to P.O. Boxes.
How late can
I order for next day delivery? 1 PM Eastern Time, Mon.-Fri.
How do I contact
the store? Store Info.
Where is the
store located? Rick's Heritage Saddlery, 1340 Pottstown
Pike, West Chester, PA 19380 Store Info.
How long have
you been in business? 20 years
What is your
sales tax policy? 6 % sales tax applies to merchandise
and shipping charges to residents of Pennsylvania.
Are items insured
in transit? Yes, Saddles are insured. Insurance can be
arranged for other items.
What are your
live operator hours? PA STORE
Hours
(Eastern Standard Time)
| Monday
- Thursday |
10:00AM
- 5:30PM |
| Friday |
10:00
AM - 8:00 PM |
| Saturday |
10:00
AM - 5:00 PM |
| Sunday |
12 Noon
-5:00 PM |
What is your
return policy? Store credit only with receipt, without
a receipt, last sale price. Internet order customers will
receive refund.
All orders shipped outside of USA are Final, no
returns or refunds will be issued.
Do you match
prices? Match on identical items, we must be able to confirm
information.
What do you
do with my contact information/e-mail? We do not share
your information with anyone, it is only used for order processing
and to notify you of upcoming sales. You may elect to not
receive E-mail updates when you submit your order.
Do you accept
and fulfill international orders? Yes.
Do you accept
used saddles on consignment? Yes, You must ship it to
us at your cost, we will make it available for sale. You name
your asking price, you pay us 25% of the selling price, when
the saddle is sold. or our customers can choose to retain 100% of the value of their saddle by being issued a gift certificate for the full amount of the final selling price of the saddle, good for use in our store..
Do you take
trade-ins of used saddles? Yes, we must see it, then we
will offer you a fair price.
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